We aim to pick and pack your order within 1-2 days and then post out using Royal Mail 2nd Class, which then takes 3-5 working days. If you would like your order quicker, please do pop us an email and we will try to accommodate your needs.

Handmade items, such as our rustic benches, may take 2-3 days to be ready to dispatch. In addition, our bespoke baskets and gift sets may take a little longer, due to being styled and created in house.

At this time, we are able to give our customers free delivery on orders over £25.

We are absolutely gutted that we cannot offer overseas delivery at this time, this includes Ireland, due to new import restrictions. We so apologise, because we would love to be able to send our lovely products across the world. Hopefully in the future this will be a possibility, fingers crossed!

YES! We have physical pretty vouchers which we can send directly to you or your recipient with a message inside. These are valid for two years and have varying values to suit your budget.

You can also purchase e gift cards, which you can find at the top menu of our website. These are sent direct via email to you or your recipient.

Each voucher has an individual code, which can be used at checkout. Please note vouchers must be used in one transaction, we cannot offer money back.

Yes. If you are unhappy or changed your mind you can return your product to us within 14 days, in its original packaging. We will refund your original postage cost, however cannot reimburse for the return cost.

If an item is damaged or you would like an exchange, we also process these. Please see our Damages Return FAQ for more info.

We are always so sad when this happens, but we will always resolve! If an item arrives damaged, please email and send us photos of the item, including packaging. This is so we can make a claim with our postal service.

After correspondence via email we can then arrange a replacement free of charge, or process a full refund if you don't want another sending out to you.

We are sorry if your parcel hasn't reached you yet, but please do get in touch! When we dispatch your parcel, this is usually within 1-2 working days, however handmade and created items may take up to 2-3 days before dispatch. We always send a dispatch email and then send via 2nd Class Royal Mail, which then can take 3-5 working days to arrive to you. If you would like something sooner, we can send with a quicker postage method, but communication would be required and an additional postage cost.

If your parcel is significantly delayed, then please do email and I will aim to investigate and solve. Please be advised that I will try my best, however once a parcel leaves me I have no control over postage times and handling.